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My Work

These projects are from my professional and academic expereince, all geared towards unraveling unique user challenges and developing a visual solution. Learning and evolving in product design is a never-ending affair that I am all in.

 

These projects? They're like my show-and-tell of what I can do. 🚀

UX RESEARCH

REDESIGN

Redesigning Help and Support page for a service application through extensive user research.

Approach: Using extensive research methodolgies redesigning a support page for a payment app.

Role: UX researcher 

Tools used: Figma, Whimsical, Google Forms, Miro

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UI REDESIGN

COLLABORATION

Revamp Drives 10% Increase in Monthly Transactions.

Approach: Rectifying the usability issues and giving a better and smoother experience.

Role: UX researcher, UI Designer

Tools used: Figma, Whimsical, Google Forms, Miro

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COLLABORATION

DESIGN CHALLENGE

A citation manager for your phone that organises your research and help reads articles on your phone

Approach: Collaborated with D2L on a capstone project to create a research-centric app tailored for student use.

Role: UX researcher, UI designer

Tools used: Figma, Whimsical, Google Forms

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UX DESIGN

ACCESIBILITY DESIGN

Designing a complete visual solution for improving the bus commuting experience for Sheridan (Trafalgar campus) students.

Approach: The app is tested for several tests, making it accessible for any kind of users.

Role: UX researcher, UI designer

Tools used: Figma, Whimsical

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UX WRITING

USER NEEDS

Crafting tailored microcopy to address various user needs and challenges within a train booking application.

Approach: Enhanced a basic challenge by incorporating the user's emotions.

Role: UX writer

Tools used: Figma

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UX DESIGN

REDESIGN APP

Redesigning Hudson's Bay search results to streamline the shopping experience on the app for users.

Approach: 2 out of 3 users felt the changes made were essential. It was easy to navigate and find things.

Role: UX researcher, UI designer

Tools used: Figma, Whimsical, Google Forms

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COLLABORATION

WEB ENHANCEMENT

Identifying concerns and refining the help webpage for the Crave website. This process aims to render the content more accessible and facilitate users in locating the assistance they require.

Approach: Revamped hi-fi screens after multiple rounds of testing with our target audience. 

Role: UI designer, User testing

Tools used: Figma, Google Forms

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